What brands of equipment do we carry?

Luxaire and Rheem

What is the warranty on the equipment?

Ten years parts and compressor. One year labor.

What is a SEER?

There are special names for the efficiency ratings of various types of equipment. Air conditioning equipment is rated by the Seasonal Energy Efficiency Rating, or SEER. The higher the SEER rating, the more efficient the unit. Missouri State minimum requirements are 14 SEER for heat pumps and 13 SEER for air conditioners.

Should a thermostat be set to "auto" or "on"?

Preferably auto. That way, the fan operates only when the temperature requires it. This is the most used and the most efficient setting. However, there are advantages to using the "on" setting. Air is constantly filtered through the unit's air filter, and the constantly circulating air results in an even temperature throughout the house.

If an outdoor unit needs replacing, should the indoor unit be replaced too?

Yes. Air conditioning and heating units are designed to operate as a complete, matched system. The efficiency rating is based on the entire system. Replacing the entire system ensures the system will be reliable and efficient.

What is the difference between a split system and a package unit?

A split system uses indoor and outdoor components to provide a complete home comfort system. A package unit or self-contained unit requires no external coils, air handlers, or heating units.